General Manager Lawn/Snow/Construction

Job Number: 14507-01

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General Manager/ Landscape and Snow production/ operations

Purpose and Description

Position is responsible for managing all field operations within the division. Coordinates the procurement and scheduled use of resources, including labor, equipment and materials to ensure maximum use and completion of work within budget, safety guidelines and quality standards.

Promotes the growth and development of field staff and assists them in carrying out their responsibilities as needed. Coordinates use of resources within other divisions and lends support to operational activities for the entire Company.

Responsibilities and Activities

• Manage project budgets; know where each project is at all times. Immediately reports to General Manager any jobs deviating from budgets of time, schedule, cost or any other factor so appropriates adjustments can be made to maximize end result.
• Social Media/online presence/posting/sponsorship ads etc.
• Manages and schedules labor, equipment and material to accomplish production schedules within established budgets. Maintains strict adherence to established schedules and budgets.
• Understand contract specifications and ensures they are met and maintains customers complete satisfaction.
• Provide most recent plans and/or documents to field staff at the beginning of the day and provide instruction to ensure Crew Leader and crew are prepared to complete the job
• Ensures all work is completed in adherence to safety policies and guidelines. Conducts safety inspections on job-sites.
• Investigates any accident or safety violation, prepares appropriate reports, takes action steps to correct and prevent future occurrences. Defines and implements solutions to reoccurring accidents or most common hazards.
• Supervise employees, enforcing proper uniform and safety equipment use, and approving time.
• Coordinate the use of labor, equipment, materials and other resources with General Manager as needed.
• Visit job sites on a regular basis, observing organization of work, identifying and resolving training issues, and taking necessary actions to ensure quality.
• Respond to customer complaints ensuring proper handling to achieve excellent customer satisfaction.
• Maintain day-to-day working knowledge of all contracts in progress, including field completion status, billings to-date and progress payments.
• Attend project scope reviews and coordinate pre-construction meetings.
• Maintains costs within all assigned budgets.
• Monitors job costs weekly and immediately reports to General Manager any jobs deviating from budgets of time, schedule, cost or any other factor so appropriates adjustments can be made to maximize end result.
• Makes recommendation regarding qualifying or disqualifying warranty work. Coordinates completion of warranty work per contract and/or instructions on Division Manager.
• Maintain a high level of good housekeeping and care of company assets in the field, vehicles, shop, field offices and customer work-sites.
• Management of field staff. Includes recommendations for hiring and firing. Also includes training, coaching, mentoring and developing staff to reach potential and established goals for the individual and Company. Identify and develop Crew Leaders.
• Stay aware of Best Practices. Develop and recommend improved work methods and standards.

Key Performance Metrics

• Revenue growth
• Profitability
• Employee retention
• Retention of contracts and customers
• Performance to budget
• Safety record

Suggested Qualifications & Educational Requirements
*

• 5+ years’ experience
• Ability to work outdoors in all weather conditions
• Commercial Driver’s License (preferred) and reputable driving record
• Proficient heavy equipment operating skills including front end loaders, mini-excavators, and skid steer machinery with various attachments; other construction equipment as needed
• Extensive knowledge of and experience in installing a variety of hardscape applications
• Knowledge of perennials, shrubs, evergreens, and trees; identification and cultural requirements
• Highly motivated, self-driven individual who is very detail-oriented
• Excellent attention to detail while working in a fun & fast-paced environment
• Outstanding verbal and written communication skills
• Good time-management skills; availability for long hours year-round
• Ability to prioritize and multi-task
• Able to work effectively with individuals of differing knowledge and background (i.e. clients, contractors, vendors, other designers)
• Clean and professional appearance
• Punctual and dependable

Extraordinary Work Conditions

• Must maintain regular and reliable attendance at a level acceptable to the company, including the ability to work overtime, holidays, evenings or weekends as necessary.
• Must be able to spend a significant amount of time outdoors on job sites.
• Position requires working long hours, which may include evenings and/or weekends.

Equipment/Machinery Used

• Proficient heavy equipment operating skills including front end loaders, mini-excavators, and skid steer machinery with various attachments; other construction equipment as needed
• Computers
• General office equipment
• Two-way radio, cellular phones
• Other equipment as needed

Job Type: Full-time

Salary: $50,000.00 to $75,000.00 /year

Experience:

• Operations: 5 years (Preferred)
• Management: 5 years (Preferred)
• Landscaping: 5 years (Preferred)

 

General Manager Position/Job Description

 

This position is responsible for managing all operations in the lawn care, landscape and snow removal departments. This includes allocating resources and equipment to specific jobs and scheduling staff to ensure projects are completed efficiently and adhering to high quality standards.

The General Manager also promotes the growth and development of our staff in the field and directly works in the field with them as needed.

This position will also be responsible for regular face to face contact with our client base for the purpose of ensuring client satisfaction and being directly involved with sales.

Job Duties

• Manage each project to stay within target bid man hours and know the current status of each job all times.
• Manages and schedules staff members, equipment and material to ensure jobs are completed while staying within target man hours and projected material costs.
• Ensure each line item of every job is completed to a high-quality standard and client is left satisfied.
• Provides direct instruction to crew leaders on a daily basis ensuring they know what each job requires and they have the correct materials and equipment needed to complete each job.
• Ensures our staff in the field is internally certified to use the equipment necessary to complete each project; certifies staff members who are not.
• Directly involved in interviewing, hiring, promotions, demotions and discipline of staff members. Also involved in training and developing staff members and identifying potential crew leaders.
• Social Media/online presence/posting/sponsorship ads etc.
• Responsible or approving time off requests while also reallocating staff if needed to different departments to ensure each department can continue to function at a high level.
• On jobsites daily; Ensuring things ore organized, our staff is well trained and each job is being completed adhering to high quality standards. Directly works along side crew leaders as needed and corrects jobsites related concerns and issues.
• Responds to client complaints and provides a solution that leaves our client completely satisfied.
• Meets with potential clients requesting bids to have work completed; Prepares and goes over bid directly with potential client.
• Has constant knowledge and understanding of all jobs in progress, where they are at in terms of target hours, and works directly with the office to ensure completed projects are billed and progress payments are being received.
• Directly involved in managing all snow removal operations during the winter season. This includes but is not limited to routing, staffing, and equipment allocation. Is also directly involved in each and every snow event from a light dusting to a large blizzard.
• Responsible for the care of company assets including equipment, vehicles, and shop. Ensures things are getting taken care of, assets are not being lost and proper regular maintenance is being completed.
• Solution Focused; Develops and recommends ways to improve company operations, policies and procedures.

End Result Goals:

• The end result of an effective General Manager and the areas in which his or her performance will be reviewed are in the areas of revenue, profitability, staff retention and the satisfaction of our clients.

Required and Preferred Qualifications

• 5+ Years of Experience in the Lawn Care/Landscape/Snow Removal Industry
• 5+ Years of Experience in the Lawn Care/Landscape/Snow Removal Industry in a position of leadership
• Able to work significant hours outside in all weather conditions
• Valid driver’s license with good driving record
• Skilled operator of equipment such as skid steer, mini excavator, attachments, snow plow, bulk salters, etc.
• Solid knowledge and experience in hardscape installation
• Knowledge of perennials, shrubs and trees in our climate zone
• Extremely detail oriented and self-motivated
• Great verbal and written communication skills
• Has great time management and the ability to work long hours (including overtime, holidays and/or weekends when needed)
• Highly dependable and maintains a professional appearance

Job Type: Full-time

Salary: $50,000.00 to $75,000.00 /year

- Employment commitment agreement of at least 3 years required

- Our company is willing to cover costs of relocation to accept this position

- In addition to salary wage General Manager will have a benefit package including health insurance, company provided truck, company provided cell phone, company provided tablet, paid time off, access to an employer match retirement account and potential additional bonuses

Job Type: Full-time

Salary: $50,000.00 to $75,000.00 /year

Experience:

• Industry: 5 years (Required)
• Industry Leadership: 5 years (Required)

License:

• Driver's License (Required)

Additional Compensation:

• Bonuses

Work Location:

• One location
• Multiple locations

Benefits:

• Health insurance
• Retirement plan
• Paid time off
• Flexible schedule
• Relocation assistance
• Professional development assistance
• Tuition reimbursement

Pay Frequency:

• Bi weekly or Twice monthly

This Job Is:

• Open to applicants who do not have a high school diploma/GED
• Open to applicants who do not have a college diploma

Schedule:

• Monday to Saturday
• Overtime

General Manager Position/Job Description

 

This position is responsible for managing all operations in the lawn care, landscape and snow removal departments. This includes allocating resources and equipment to specific jobs and scheduling staff to ensure projects are completed efficiently and adhering to high quality standards.

The General Manager also promotes the growth and development of our staff in the field and directly works in the field with them as needed.

This position will also be responsible for regular face to face contact with our client base for the purpose of ensuring client satisfaction and being directly involved with sales.

Job Duties

• Manage each project to stay within target bid man hours and know the current status of each job all times.
• Manages and schedules staff members, equipment and material to ensure jobs are completed while staying within target man hours and projected material costs.
• Ensure each line item of every job is completed to a high-quality standard and client is left satisfied.
• Provides direct instruction to crew leaders on a daily basis ensuring they know what each job requires and they have the correct materials and equipment needed to complete each job.
• Ensures our staff in the field is internally certified to use the equipment necessary to complete each project; certifies staff members who are not.
• Directly involved in interviewing, hiring, promotions, demotions and discipline of staff members. Also involved in training and developing staff members and identifying potential crew leaders.
• Social Media/online presence/posting/sponsorship ads etc.
• Responsible or approving time off requests while also reallocating staff if needed to different departments to ensure each department can continue to function at a high level.
• On jobsites daily; Ensuring things ore organized, our staff is well trained and each job is being completed adhering to high quality standards. Directly works along side crew leaders as needed and corrects jobsites related concerns and issues.
• Responds to client complaints and provides a solution that leaves our client completely satisfied.
• Meets with potential clients requesting bids to have work completed; Prepares and goes over bid directly with potential client.
• Has constant knowledge and understanding of all jobs in progress, where they are at in terms of target hours, and works directly with the office to ensure completed projects are billed and progress payments are being received.
• Directly involved in managing all snow removal operations during the winter season. This includes but is not limited to routing, staffing, and equipment allocation. Is also directly involved in each and every snow event from a light dusting to a large blizzard.
• Responsible for the care of company assets including equipment, vehicles, and shop. Ensures things are getting taken care of, assets are not being lost and proper regular maintenance is being completed.
• Solution Focused; Develops and recommends ways to improve company operations, policies and procedures.

End Result Goals:

• The end result of an effective General Manager and the areas in which his or her performance will be reviewed are in the areas of revenue, profitability, staff retention and the satisfaction of our clients.

Required and Preferred Qualifications

• 5+ Years of Experience in the Lawn Care/Landscape/Snow Removal Industry
• 5+ Years of Experience in the Lawn Care/Landscape/Snow Removal Industry in a position of leadership
• Able to work significant hours outside in all weather conditions
• Valid driver’s license with good driving record
• Skilled operator of equipment such as skid steer, mini excavator, attachments, snow plow, bulk salters, etc.
• Solid knowledge and experience in hardscape installation
• Knowledge of perennials, shrubs and trees in our climate zone
• Extremely detail oriented and self-motivated
• Great verbal and written communication skills
• Has great time management and the ability to work long hours (including overtime, holidays and/or weekends when needed)
• Highly dependable and maintains a professional appearance

Job Type: Full-time

Salary: $50,000.00 to $75,000.00 /year

- Employment commitment agreement of at least 3 years required

- Our company is willing to cover costs of relocation to accept this position

- In addition to salary wage General Manager will have a benefit package including health insurance, company provided truck, company provided cell phone, company provided tablet, paid time off, access to an employer match retirement account and potential additional bonuses

Job Type: Full-time

Salary: $50,000.00 to $785,000.00 /year

Experience:

• Industry: 5 years (Required)
• Industry Leadership: 5 years (Required)

License:

• Driver's License (Required)

Additional Compensation:

• Bonuses

Work Location:

• One location
• Multiple locations

Benefits:

• Health insurance
• Retirement plan
• Paid time off
• Flexible schedule
• Relocation assistance
• Professional development assistance
• Tuition reimbursement

Pay Frequency:

• Bi weekly or Twice monthly

This Job Is:

• Open to applicants who do not have a high school diploma/GED
• Open to applicants who do not have a college diploma

Schedule:

• Monday to Saturday
• Overtime

 

General Manager Position/Job Description

 

This position is responsible for managing all operations in the lawn care, landscape and snow removal departments. This includes allocating resources and equipment to specific jobs and scheduling staff to ensure projects are completed efficiently and adhering to high quality standards.

The General Manager also promotes the growth and development of our staff in the field and directly works in the field with them as needed.

This position will also be responsible for regular face to face contact with our client base for the purpose of ensuring client satisfaction and being directly involved with sales.

Job Duties

• Manage each project to stay within target bid man hours and know the current status of each job all times.
• Manages and schedules staff members, equipment and material to ensure jobs are completed while staying within target man hours and projected material costs.
• Ensure each line item of every job is completed to a high-quality standard and client is left satisfied.
• Provides direct instruction to crew leaders on a daily basis ensuring they know what each job requires and they have the correct materials and equipment needed to complete each job.
• Ensures our staff in the field is internally certified to use the equipment necessary to complete each project; certifies staff members who are not.
• Directly involved in interviewing, hiring, promotions, demotions and discipline of staff members. Also involved in training and developing staff members and identifying potential crew leaders.
• Social Media/online presence/posting/sponsorship ads etc.
• Responsible or approving time off requests while also reallocating staff if needed to different departments to ensure each department can continue to function at a high level.
• On jobsites daily; Ensuring things ore organized, our staff is well trained and each job is being completed adhering to high quality standards. Directly works along side crew leaders as needed and corrects jobsites related concerns and issues.
• Responds to client complaints and provides a solution that leaves our client completely satisfied.
• Meets with potential clients requesting bids to have work completed; Prepares and goes over bid directly with potential client.
• Has constant knowledge and understanding of all jobs in progress, where they are at in terms of target hours, and works directly with the office to ensure completed projects are billed and progress payments are being received.
• Directly involved in managing all snow removal operations during the winter season. This includes but is not limited to routing, staffing, and equipment allocation. Is also directly involved in each and every snow event from a light dusting to a large blizzard.
• Responsible for the care of company assets including equipment, vehicles, and shop. Ensures things are getting taken care of, assets are not being lost and proper regular maintenance is being completed.
• Solution Focused; Develops and recommends ways to improve company operations, policies and procedures.

End Result Goals:

• The end result of an effective General Manager and the areas in which his or her performance will be reviewed are in the areas of revenue, profitability, staff retention and the satisfaction of our clients.

Required and Preferred Qualifications

• 5+ Years of Experience in the Lawn Care/Landscape/Snow Removal Industry
• 5+ Years of Experience in the Lawn Care/Landscape/Snow Removal Industry in a position of leadership
• Able to work significant hours outside in all weather conditions
• Valid driver’s license with good driving record
• Skilled operator of equipment such as skid steer, mini excavator, attachments, snow plow, bulk salters, etc.
• Solid knowledge and experience in hardscape installation
• Knowledge of perennials, shrubs and trees in our climate zone
• Extremely detail oriented and self-motivated
• Great verbal and written communication skills
• Has great time management and the ability to work long hours (including overtime, holidays and/or weekends when needed)
• Highly dependable and maintains a professional appearance

Job Type: Full-time

Salary: $50,000.00 to $75,000.00 /year

- Employment commitment agreement of at least 3 years required

- Our company is willing to cover costs of relocation to accept this position

- In addition to salary wage General Manager will have a benefit package including health insurance, company provided truck, company provided cell phone, company provided tablet, paid time off, access to an employer match retirement account and potential additional bonuses

Job Type: Full-time

Salary: $50,000.00 to $75,000.00 /year

Experience:

• Industry: 5 years (Required)
• Industry Leadership: 3 years (Required)

License:

• Driver's License (Required)

Additional Compensation:

• Bonuses

Work Location:

• One location
• Multiple locations

Benefits:

• Health insurance
• Retirement plan
• Paid time off
• Flexible schedule
• Relocation assistance
• Professional development assistance
• Tuition reimbursement

Pay Frequency:

• Bi weekly or Twice monthly

This Job Is:

• Open to applicants who do not have a high school diploma/GED
• Open to applicants who do not have a college diploma

Schedule:

• Monday to Saturday
• Overtime

 

 

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Job summary

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